 Mission
Statement
Our
objective is to ensure that Clients are treated to superior Customer
Service while enjoying an enhanced Client Support experience. Enjoy
the online Network Infrastructure of a large corporation without
incurring excessive costs.
People
Who Care About You and Your Business
When you receive
Client Services from 866GetHost.com - whether by eMail or via
Telephone - Our objective is to insure that you receive Accurate,
Complete and Timely Responses to your Inquiries. This permits you
to do what you do best while leaving the Technical Infrastructure
to our Team.
Our
Motto is "Client for Life"
Our
Unconditional Satisfaction Guarantee
866GetHost.com,
in conjunction with our parent Company, Add Ideas Group Ltd, stands
behind our Unconditional 30 Day Money Back Guarantee
on all virtual server options. If you are not a "Happy Client"
anytime within the First 30 days of your Account Activation, you
will be given a full refund of all monthly server charges. (Starter
Package Included)
The
Setup/Configuration charge on all servers is Non-Refundable
due to the special requirements associated with each client server
and the time spent with each client in the First 30 days. The monthly
charge however is
100% refundable anytime during the First 30 days.
About
Our Company
We don't require
nor do we offer long term commitments or contracts.* If at anytime
you are unsatisfied with our service and wish to cancel your Account,
you will only be responsible for payment up to the last day of the
current Month prior to cancellation. (for full details regarding
our cancellation policy please consult our Service Agreement).
* We do not want customers to have to pay for a service they no
longer need or they are unhappy with just because they are contractually
obligated.
.... Read
what some of our Clients have to say . . .
Network
Infrastructure
Our world-class
facilities feature seismically braced racks that are designed to
withstand disastrous conditions while ensuring that all systems
and equipment continue to run even under the most extreme adverse
conditions. A second point of presence is always available to Clients
seeking fail-safe redundancy.
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