Policies

Please read and understand the Terms and Conditions of use for 866GetHost.com services as they are setup for the Mutual protect the best interest of 866GetHost.com and ALL of our Clients. We have put these "Up Front Criteria" in place to let you know what you may expect from us.  It is our firm belief that the "Fine Print" should be clearly presented and understood by both parties involved in this Agreement. 

866GetHost.com reserves the right to suspend or cancel any Account for inappropriate conduct or abuse of the server.

  1. Availability
  2. Traffic & Storage
  3. Content
  4. Restrictions
  5. Payment Policy
  6. Credit Card Payment
  7. Payment via Check
  8. Cancellation
  9. Changes

1. Availability

866GetHost.com will do everything in its power to maintain availability of your website. You should be aware, however, that a minimal amount of down time can be expected. Scheduled Network maintenance outages will be necessary to upgrade hardware and software applications. All scheduled maintenance will be posted on http://www.866GetHost.com. Unplanned outages can occur without notice, and can be the result of many reasons. These range from hardware problems to regional internet outages. You must understand that in these cases, the service may not be available to you. If you can not reach your website, you should contact Support@866GetHost.com. We use the website monitoring services of Website Availability to check all our main web hosting servers every 5 mins. This means we check your site, so we know when it is down within Five (5) minutes of an occurance. We always work hard to make insure that down time is kept to a minimum.

2. Traffic & Storage

866GetHost.com provides the storage space and bandwidth in conjunction with the hosting package the customer has selected. The type of package chosen, must reflect the activity that the site uses. If the Clients website exceeds the capacity of the hosting package, the customer must modify his website to become compliant with the bandwidth and storage capacity, upgrade to the level of hosting to accommodate the needs of the clients website, or pay for additional services. All website data must conform to the Internet standards (html pages, .gif .jpg etc)

3. Content

Clients may not make use of their service to break any local, state or federal laws. Transmission, storage, or presentation of any information, data or material in violation of any of the above stated laws is prohibited. You agree that 866GetHost.com may remove any information that it finds or is reported to be unlawful. You also understand that 866GetHost.com may terminate your account if it feels that your information is unlawful, obscene, or prejudice to others. You may not in anyway send unsolicited bulk e-mail, material we interrupt as threatening, or SPAM. By spaming you will automatically terminate your service with 866GetHost.com.

4. Restrictions

  1. The website shall not be used to store pornographic material. Sites containing adult material, specifically, depicting obscene nudity or sex related acts are prohibited. Professional photographers who are using the web to promote their businesses may be hosted, however, 866GetHost.com must deem the content appropriate and in good taste. 866GetHost.com reserves the right to make the final decision on what is allowed to be hosted on our servers.
  2. No hosting of MP3 files or copyright material, unless you are the copyright owner.
  3. These servers may NOT be used for the sending of unsolicited e-mail (spam). We have a strict policy of not hosting any sites that participate in "spamming". This includes Email, Newsgroups, ICQ or any other form.
  4. No site selling or promoting bulk email is allowed
  5. No content or links promoting WAREZ, Irc Bots, Pirated Software allowed
  6. The Web site shall not be used for gambling or any other practice deemed illegal by the laws of Canada.
  7. The Web site shall not be used to store or disseminate material of a threatening or slanderous nature.
  8. 866GetHost.com reserves the right to deactivate any Account at any time, if the Account is in violation of any 866GetHost.com operational procedures.
  9. Billing begins when your server is configured and on-line. It is the responsibility of the Client to arrange for Website Design Services. Website Design is not included in the setup charge, or the webhosting charge. If you require Website Design Services, please send an email to Webmaster@866GetHost.com
  10. Virtual Server fees do not include the registration of a Domain Name. We recommend 866GetDomains.com for Domain Name Registration, Renewals & Transfers.
  11. With the exception of Annual Prepaid Accounts, Client understands that the 30-Day Money Back Guarantee only applies to monthly charges paid, and does not include setup charges.
  12. With the exception of Annual Prepaid Accounts, Client may cancel your server at any time however you must email Billing@866GetHost.com to cancel your service. The eMail Cancellation Request MUST come from the Billing eMail Address that is on file with our Billing Department. Cancellations are done on the last day of the month the Cancellation Request is submitted. Due to the variety of arrangements with our various upstream providers Annual Prepaid Accounts are exempt and fully Non Refundable. If Client has questions or concerns regarding this type of Remittance, please make sure to Contact.Us PRIOR to selecting this type of Settlement Option. Sorry: No Exceptions!!

5. Payment Policy

Payment for services are due in full on or before the First (1st) day of each Month. The Client remains responsible for any and all monies registered on his/her account as soon as the account is established and setup right through to the account being closed. Websites and email accounts will be suspended for non-payment by the 7th day of the month if either a) credit cards fail to process in that time or b) a check or money order has not been received by our Billing Department by that date. In order to close an account, it is important to understand that these requests must be in writing. No other method of closing an account will be accepted. Closing an account must be received and time-stamped prior to the current month in order to avoid being charged for the subsequent month/s.

6. Credit Card Payment

Accounts that have chose to pay via credit card will automatically be charged the first of each month, to the credit card on file, unless 866GetHost.com is notified prior to the start of the next month. It is the responsibility of the customer to ensure that their credit card is current to avoid any disruption in service. All credit card charges will appear on your bank statement as WP-ADD IDEAS GROUP LTD. The client is responsible for any fees associated with the use of the credit card in the event of any chargebacks etc. To avoid interruption of service, all credit cards must clear before the 7th day of the month.

7. Payment via Check

Accounts that are making payment via check, must ensure that there monthly payment is received PRIOR to the First (1st) of the Month. Any NSF checks will be subject to a $25 service charge. Accounts must be paid within the first 7 days of the month to avoid suspension and/or possible Account Termination.

8. Cancellation

866GetHost.com reserves the right to terminate webhosting services of any Client who is in violation of the terms and policies. We reserve the right to terminate immediately the service at anytime without notice, for illegal use, sites abusing server resources, or any site that is having a negative impact on the server and/or other clients on the server. No refunds are given in these instances.

9. Changes

The policies, terms and agreement of your service may change from time to time. Any and all modifications to the services offered will be posted on this website. You will have 14 days from the day of the posted change to be bound by the policies

Disclaimer

866GetHost.com will not be responsible for any damages your business may suffer. 866GetHost.com makes no warranties of any kind, expressed or implied for services we provide. 866GetHost.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, and any and all service interruptions caused by 866GetHost and its employees. 866GetHost.com reserves the right to change or update policies without notice.